Accessibility statement for Let’s Chat

This accessibility statement applies to

This website is run by the Weston College Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • videos don’t have subtitles embedded, they must be turned on via the YouTube control buttons

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Weston College Group Marketing department via email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Weston College Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Disproportionate burden


The videos are hosted on YouTube to ensure good quality video across multiple platforms.

The closed captions are generated by YouTube and by default are turned off. These must be controlled by the YouTube control buttons embedded in the player on this site.

Preparation of this accessibility statement

This statement was prepared 15th December 2020 It was last reviewed on 15th December 2020.

This website was last tested on 15th December 2020. The test was carried out by Benji Graphics and New day Media.

We used this approach to deciding on a sample of pages to test, the home page, a standard content page and a resource page – this covers the different types of pages on this site.